Employee Team Member:

Perhaps the most important skill for an employee is the ability to work effectively in a team.  It is not something that always comes naturally, but that can be learned and nurtured.

 

Supervisor/Team Lead:

Making the leap from individual contributor or team member to Supervisor or Team Lead can be difficult without the appropriate training and support.  This shift includes an understanding that the “success” will come from planning and working with people as opposed to a focus on doing the tasks and operations.  In addition, the supervisor is no longer “a buddy.”  That transition is very tough and with training in areas such as improving team effectiveness, conflict resolution, coaching and feedback, the new supervisor will enjoy success.

 

Manager:

At the managerial level, employees are required to develop a broader base of knowledge and skills. The challenges are more complex, the decisions are tougher to make, and the effects of their decisions are more impactful on the business.

 

Leadership:

Leadership skills are important for all employees at every level of the organization. It is critical that each contributor has the ability and confidence to make ethical judgements, think strategically and adapt to change.

 

HR Organization:

Your organization's Human Resource Department is a key partner with all business and operational units for managing and enhancing the workforce. Strengthening your HR Department's brand, knowledge, and skill is an investment in your core business.