DiSC® is a four-quadrant model used to explain human behavior. Although the model is extremely simple and easy to learn, it’s also as complex and varied as we are as humans. Using the model to understand yourself and others and developing the skills to adapt your behavior can greatly improve communications and performance leading to greater personal and professional success.

 

DiSC® provides a nonjudgmental language for exploring behavioral issues across four primary dimensions:

 

D= Dominance

i = influential

S = Steadiness

C = Conscientious

 

Questions DiSC® Can Help Answer

 

   ● What are my strengths?

   ● What are my limitations?

   ● How do I relate to people and my environment?

   ● How can I increase effectiveness in others and myself?

   ● How do I behave as a manager?

   ● What are my strategies for managing others?

   ● How do I direct, delegate, motivate and problem solve?

   ● What is my natural approach to selling?

   ● How do I open the call, ask questions, present my ideas or products?

   ● How do I handle objections, gain commitment and service my clients?

   ● What motivates me?

   ● What de-motivates me?

   ● What type of environment do I prefer?

   ● What things do I tend to avoid doing?

   ● What’s my response to conflict?

   ● How do I make decisions, manage time, solve problems or handle stress?

 

How DiSC® Can Help You And Your Clients

 

   ● Improve communication with others.

   ● Improve sales ability.

   ● Ease frustration and conflicts in the workplace.

   ● Enhance customer service.

   ● Build relationships.

   ● Build productive teams.

   ● Develop effective mangers.

   ● Develop effective relationships.

   ● Decrease conflicts.

   ● Coach self or others.

 

Assessment Tools

 

Our behavioral assessment engagements tailor the profile to your specific personnel and situation. Our coaching, facilitation and training programs are backed by valid and reliable assessment tools, such as:

 

DiSC® Behavioral Profile - This Profile report offers personalized feedback that helps people understand the strengths and challenges of their behavioral style. In addition, the report teaches individuals about the powerful DiSC model, and it allows them to see how other types of people may have different but equally valid preferences.

 

DiSC® Culture Report - The report allows you to easily determine a group’s DiSC® culture, explore its advantages and disadvantages, discuss its effect on group members, and examine its influence on decision making and risk taking.

 

Role Behavior Analysis - The Role Behavior Analysis uses DiSC® to determine how a job, position, or role needs to be fulfilled to achieve maximum effectiveness. It’s ideal for supervisory and management coaching, performance review support, team-building, and personal development.

 

Customer Service Action Planner - DiSC® action planners help people take the insights gained from DiSC® and apply them to: increasING customer satisfaction, addressing customer concerns, creating a successful service plan, gaining customer loyalty.

 

Personal Listening Profile - The Personal Listening Profile helps people understand different listening styles and provides suggestions for communication skills improvement. Organizations use it to improve management effectiveness, develop leaders, and boost productivity.

 

Team Dimensions Profile - The Team Dimensions Profile helps people work from their strengths by identifying their most natural team role, while giving them added appreciation for the contributions of others. Organizations use it to build team unity, foster innovation, and reduce project cycle time.

 

Work Expectations Profile - The Work Expectations Profile helps employees understand and manage their work expectations. Why? Because people with well-defined expectations are more productive and enjoy greater job satisfaction. Organizations use it to facilitate performance reviews and help people adjust to organizational change.

 

Time Mastery Profile - The Time Mastery Profile helps individuals set priorities and manage time more effectively by evaluating their effectiveness in 12 critical areas. Organizations use it to help their employees accomplish more, meet project deadlines, and better serve their customers.

 

The Alice Dendinger Alliance Group can also provide you with your own DiSC® Facilitation System or EPIC sub-account for use with your in-house talent.