Timeline Training

512.835.1343 alice@gotoalice.com

EMPLOYEE TEAM MEMBER

Increasing Your Communication Effectiveness

Description:

Often times a message sent is not the message received. Poor communication is usually the root cause of workplace and people problems. Through this extended module, you will learn how to listen, understand, and communicate better – to listen to what others are really saying or feeling, to understand what others really mean, and to feed back what you have heard in ways that will enable others to improve performance. This session is one where you will build trust through improved communication within your team and across organizational boundaries. Participants will understand that communication is a two-way process and that it is important for the sender to construct clear, concise messages in the interest of the listener. Leaders will learn to manage nonverbal behaviors to reinforce the intent of the messages. The most important aspect of successful communication is creating a climate of open communication which increases direct report’s trust, motivation, and commitment.