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MANAGER

Essentials of Managing Others

 

Description:

Contact Alice Dendinger for more information about this module.

1.   Essentials of Managing Others

 

2.   Performance Management

 

3.   Providing clear expectations and goals

 

4.   Discipline through dialogue

 

5.   Building Commitment vs. Compliance

 

6.   Behavioral Interviewing

 

7.   Change Management

 

8.   Tough Terminations

 

9.   Planning and Conducting Meetings

 

10. Selling Your Ideas

 

11. Managing Complaints

 

12. Mediating Conflict

 

13. Tools for Tough Conversations

 

14. Building Effective Teams

 

15. Writing a Great Review

 

16. Managing the Talent on your Team