Timeline Training
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SUPERVISOR / TEAM LEAD
Basics of Project Management
Description:
Good project management is a core competency for supervisors and they should understand the four phases of every project. This course establishes guidelines for determining roles, tasks and activities needed to complete any project successfully and how to ask the right questions in each phase. Learn to assess probable impact and develop a system to track progress and update stakeholders.
1. Essential Skills of Supervision
2. Transition: From Team Member to Team
Leader
3. Introduction to Coaching Feedback
5. Improving Team Effectiveness
6. Setting Goals and Expectations
8. Improving Performance Problems
9. Guiding Conflict Resolution
10. Basics of Project Management
11. Solving Problems and Making Decisions
13. Sexual Harassment Training
14. Dealing with Difficult People
16. Coaching Through the Q not the A
17. Managing Workplace Expectations
18. Front Line Leadership -
19. Critical Communication Skills