Timeline Training
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SUPERVISOR / TEAM LEAD
Supporting Change
Description:
Change happens. There is no stopping it, slowing it or avoiding it. We can, however, better understand how change happens and our reactions to it. Learn how to support the change process and reinforce personal and organizational goals.
1. Essential Skills of Supervision
2. Transition: From Team Member to Team
Leader
3. Introduction to Coaching Feedback
5. Improving Team Effectiveness
6. Setting Goals and Expectations
8. Improving Performance Problems
9. Guiding Conflict Resolution
10. Basics of Project Management
11. Solving Problems and Making Decisions
13. Sexual Harassment Training
14. Dealing with Difficult People
16. Coaching Through the Q not the A
17. Managing Workplace Expectations
18. Front Line Leadership -
19. Critical Communication Skills