Timeline Training
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SUPERVISOR / TEAM LEAD
Interviewing & Selection
Description:
Selecting someone new to your team is the single most important decision a supervisor can make. In this module, participants understand the process and pitfalls for interviewing and selecting employees. All aspects of the selection process are addressed from job analysis, competency development, establishing a system for interviews, behavioral based interviewing, reference checking and extending an offer for employment.
1. Essential Skills of Supervision
2. Transition: From Team Member to Team
Leader
3. Introduction to Coaching Feedback
5. Improving Team Effectiveness
6. Setting Goals and Expectations
8. Improving Performance Problems
9. Guiding Conflict Resolution
10. Basics of Project Management
11. Solving Problems and Making Decisions
13. Sexual Harassment Training
14. Dealing with Difficult People
16. Coaching Through the Q not the A
17. Managing Workplace Expectations
18. Front Line Leadership -
19. Critical Communication Skills