Timeline Training
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SUPERVISOR / TEAM LEAD
Transition: From Team Member to Team Leader
Description:
Once the excitement of promotion has passed, it can be difficult to make the real transition from team member to team leader. It is important to identify their areas of responsibility and scope of authority. They must also learn how to effectively serve as liaison between management and the team while maintaining good communication with peers. Be well prepared for this first step in Leadership.
1. Essential Skills of Supervision
2. Transition: From Team Member to Team
Leader
3. Introduction to Coaching Feedback
5. Improving Team Effectiveness
6. Setting Goals and Expectations
8. Improving Performance Problems
9. Guiding Conflict Resolution
10. Basics of Project Management
11. Solving Problems and Making Decisions
13. Sexual Harassment Training
14. Dealing with Difficult People
16. Coaching Through the Q not the A
17. Managing Workplace Expectations
18. Front Line Leadership -
19. Critical Communication Skills